Accessibility Statement

Accessibility Statement

MITCON Credentia Trusteeship Services Limited (MCTSL) is committed to making this website usable by everyone, including people with disabilities. We treat digital accessibility as part of our obligation to investors and to the wider public, not as an optional extra.

Conformance status

This website has been built and reviewed against the Web Content Accessibility Guidelines (WCAG) version 2.1 at conformance Level AA, and against the accessibility requirements set out in SEBI circular SEBI/HO/ITD-1/ITD_VIAP/P/CIR/2025/131 and the Guidelines for Indian Government Websites (GIGW).

Current status: partially conformant with WCAG 2.1 Level AA. Partially conformant means that most of the content meets the standard, while some items are still being addressed. Those items are listed under Known limitations below.

What we have done

  • Every page can be operated using a keyboard alone, without a mouse.
  • A "Skip to main content" link is the first item on every page.
  • Page regions are marked up as landmarks so that screen reader users can jump directly to the navigation, the main content or the footer.
  • Every page has a unique, descriptive title and a single main heading.
  • Headings follow a logical order and are not used purely for visual effect.
  • Images that carry meaning have text alternatives; decorative images are hidden from assistive technology.
  • Form fields have visible labels that stay on screen while you type, and error messages explain what to correct.
  • Text and interface colours meet a contrast ratio of at least 4.5 to 1.
  • Text can be enlarged to 200 percent without loss of content or function, and pinch zoom is not blocked on mobile devices.
  • The rotating banner on the home page has a visible Pause control, and it starts paused for visitors whose device requests reduced motion.
  • Links that open a new window announce that they will do so, and links to PDF files announce the file format.

Compatibility

This website is designed to work with recent versions of the following combinations of browser and assistive technology:

  • NVDA with Firefox or Chrome on Windows
  • JAWS with Chrome or Edge on Windows
  • VoiceOver with Safari on macOS and iOS
  • TalkBack with Chrome on Android

The site should work with older browsers, but the experience may be less consistent. JavaScript is required for the navigation menus, the banner and the enquiry forms.

Known limitations

We are aware of the following and are working to resolve them:

  • PDF documents. A number of the disclosure documents published on this site are scanned or were produced without an accessibility tag structure. We are converting these to tagged, readable PDFs. If you need any document in an accessible format now, please contact us using the details below and we will supply it.
  • Third party content. The embedded map on the Contact page and the external SmartODR dispute resolution portal are provided by third parties. We do not control their accessibility. Our office address is also given as plain text on the Contact page so that the map is never the only way to obtain it.
  • Background video. The home page banner uses short silent video clips as decoration. They carry no information and are hidden from screen readers, and they can be stopped with the Pause control on the banner.

Feedback and complaints

If you encounter a barrier on this website, or you need information from this site in an alternative format such as large print, accessible PDF or plain text, please tell us. Describe the page address and what went wrong, and we will respond.

Email
contact@mitconcredentia.in
Post
MITCON Credentia Trusteeship Services Limited, Kubera Chambers, 1st Floor, Shivaji Nagar, Pune 411005, Maharashtra, India
Response time
We aim to reply within 10 working days.

Investor grievances relating to our SEBI regulated services follow a separate statutory route. Please use the Investor Grievance Mechanism page, or the SEBI SCORES portal, for those matters.

Assessment approach

The accessibility of this website was assessed by a combination of:

  • automated testing using axe-core across all pages of the site;
  • manual keyboard-only testing of navigation, forms and dialogs;
  • manual review of headings, landmarks, labels and colour contrast;
  • an independent audit carried out by ITE Software Solutions Pvt Ltd.

Statement details

Statement applies to
https://mitconcredentia.in/ and all pages within it
Standard applied
WCAG 2.1 Level AA; SEBI circular SEBI/HO/ITD-1/ITD_VIAP/P/CIR/2025/131; GIGW
Statement prepared on
20-7-2026
Last reviewed on
20-7-2026
Next scheduled review
Annually, in line with the recertification requirement in the SEBI circular

This statement must be kept current. Update the two dates above when the page is published, and review it whenever the site changes materially or at least once a year.